Frequently Asked Questions

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 Frielance Social is a social media agency run by Greg Friel and Alan Foster. Greg has worked in Music and Media for 30 years and Alan has been in various roles within the print trade for over 30 years. They work with a great team of freelance content experts to create your social media. 

 Alan will be your Customer Manager and will be your main point of contact. You can contact him via telephone or email to discuss your plan. 

 Easy! Simply decide which plan you would like to go ahead with and contact us here and we'll get in touch to get you started. 

  Your onboarding period starts as soon as you sign up. Within a few minutes you will receive your onboarding forms via email. Please complete your forms (takes 20-40 minutes) within 48 hours. Once your forms have been submitted your Customer Manager will be in touch to keep you updated with progress. Your plan will go live on the 10th (or nearest working day) after you sign up. 

   Our plans start from £197 + VAT 

  We offer three Posts Plans, including between 3 and 5 posts per week, created specifically for your business by your dedicated Content Creator. If you need more posts per week, you can add extra posts to any plan. 

  We have a team of UK-based Content Creators and Editors. You’ll be matched to one dedicated Content Creator and one Editor who have experience of creating content for companies in the printing industry.

Your Content Creator will be responsible for researching your business and creating your posts each month. Your Editor will conduct editorial checks to ensure that your posts meet your briefing and that they meet our high-quality standards.

Sure! In addition to the platforms included in your plan, we can adapt and publish your posts to extra platforms from £40/month per platform.

Available platforms: Facebook Business Page, X (Twitter), Company LinkedIn Page, Personal LinkedIn Profile, Google Business Profile, Instagram

We schedule your posts into our Content Panel. 

You will receive an invitation to the HeyOrca Content Panel during the Onboarding Process.

Content Panel is:

✔️ Always included in your first month 

✔️ Included with some plans from month 2 onwards, or available as an add-on

If Content Panel is not part of your plan, you will not be able to preview your posts before they are published to your social media pages.

 Of course — you retain full access to your social media pages and can post as much or as little as you like. 

    Instagram is a more complex platform and it takes us longer to plan, prepare, and create Instagram posts.

Instagram is a platform option with the £347 and £497 Post Plans, or can be added to the £197 Posts Plan for £50 per month.

No Contract! Before signing up, you’ll just need to agree to our Terms of Service and agree to provide 30-days’ notice to cancel or downgrade your plan.

Payment for your plan is taken on a monthly, 3-monthly, or 6-monthly recurring basis. You pick the billing period when you sign up.

You’ll set up a recurring payment subscription and will be billed automatically on each recurring billing date. A VAT invoice will be sent to you after each payment has been made.

If you give your 30-days’ notice to cancel part-way through a billing period, any final payments will be prorated to cover the 30-day notice period.